Blackboard Looking for IT Quality Assurance Analyst at Chennai, Tamil Nadu Full Time

The Opportunity:
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about our company and career opportunities, please visit www.blackboard.com.

The Blackboard IT team is seeking an IT Quality Assurance Automation Analyst of Enterprise Applications. This role will have primary accountability for setting up and executing automated testing of various web applications, PeopleSoft FSCM, Salesforce, and Oracle Fusion. The role will also be responsible for manual testing of the same applications based on business needs. The testing would include projects undergoing new development and regular maintenance cycles.

The QA team is responsible for working with functional business analysts and developers in the selection, design, deployment, support, and on-going enhancement of business applications. This group supports Enterprise ERP ecosystem processes and technology including Human Resources Management Systems (HRMS) as well as Order-to-Cash (OTC), Procure-to-Pay (PTP), Plan-to-Make (PTM), Record-to-Report (RTR) process areas as well as Client Support and Case Management process areas, and provides the mechanism for ensuring consistency and repeatability in how such applications are delivered and managed across the enterprise.

A successful candidate will understand and demonstrate a keen attention to detail, thorough documentation skills, an interest in learning multiple different systems and processes, and a desire to work independently while maintaining a high level of productivity.

Primary responsibilities will include:
Developing and maintaining effective relationships with other team members to understand testing needs and translate them into quality systems and reporting solutions

Collaborating closely with relevant vendors for testing activities

Building and maintaining an overall structure and suite of scripts to automate

Providing QA support to project initiatives and system enhancement requests, with specific accountability for the following tasks:

System scoping

System testing, integration testing, regression testing and end to end testing

Interpreting business requirements and creating test scenarios accordingly

Liaison between end-users and developers

Supporting the development team with testing and reporting defects

Working closely with the business analyst to get thorough knowledge of requirements.

Providing regular status on test related activities.

The Candidate:
Required skills/qualifications:
Bachelor’s degree in Computer Science, Software Engineering, or relevant degree or equivalent experience

Minimum 2 years of software testing experience

Experience testing in CRM/ERP systems (Salesforce, Oracle Fusion, Workday, Peoplesoft, SAP, MS Dynamics, or other)

Experience with end-to-end testing and UAT with end users

Experience in agile testing methodologies

Experience with data migration testing

Knowledge of writing/executing test plans, test cases plus experience with understanding functional requirements, test coverage, defect entering/tracking and proving test results and status on a regular basis

Preferred skills/qualifications:
Experience using agile tools like JIRA

Experience working in an Agile team environment

Experience working in a team-oriented, collaborative environment

Ability to effectively prioritize tasks in a high-pressure environment

Ability to quickly comprehend data/information to generate new ideas

An innovative approach to learning and implementing new trends and ideas

Dedication to internal and external customers

The Office:
Blackboard has an office in one of the biggest cultural, economic, and educational centers in South India: Chennai.

Located on OMR, the IT corridor of South Chennai

Easy access to Velachery, Thiruvanmiyur Railway station and bus stop

Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn

Office provides lunch Tuesday – Thursday and evening snacks Monday – Friday

Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park

Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work

ISR Team actively engages employees in contributing to various local charities

Option for remote work during the COVID-19 pandemic

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.