IT-AO Coordinator
Responsibilities:
Collaborate with identified stake holders in an effective way.
Consistently deliver assigned tasks within agreed timelines.
Follow up and report the progress during weekly review meetings.
Work closely with process owners within the group to ensure processes are compliant both from quality and compliance perspective.
Support actively for audit preparation and follow up for resolution of findings.
Keep the process documents (SOPs, work instructions, etc) up to date and ensure the periodic reviews are completed on time.
Qualifications
Bachelor’s degree in Computer Science, Information Technology or related field or equivalent experience
1-3 years of experience working in IT Projects/Process coordinating with multiple stake holders located across the globe.
Good communication skills: oral and written, listening.
Self-driven and ability to work independently with minimum supervision.
Proficiency in MS office tools (Excel, Power Point & Word)
Good analytical and problem-solving skills.
Excellent communication skills: oral and written, listening.
Experience working in IT Applications & Infrastructure technology environment is highly desirable.
Good understanding of IT Service Level Agreements (SLAs) and Operating Level Agreements (OLAs) is preferred.
Required Knowledge, Skills, and Abilities
IT-AO Coordinator
SLAs
SOPs
Education + Experience
Any Degree
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