Blue Hex Software Private Ltd. Looking for IT Administrator at Thane, Maharashtra Full Time

As an IT Administrator, you should be able to handle first-point escalation for all technical and process issues.

• Provide technical subject matter expertise for AD (Azure AD).

• Good working knowledge of the AWS Environment and various resources

• Work with IT Infrastructure teams to troubleshoot application issues when users are unable to access or authenticate to the system

• Work with IT management to ensure systems are in compliance with overall IT policies and standards.

• Advanced knowledge of configuring and managing group policies

• Data Archiving and backup and data purging as per need and compliance.

• Evidence collection for audits and documentation of all activities performed and recorded.

• High ethics, and ability to protect confidential information.

• Update and maintain knowledge base for new security incidents and docs.

• Creation of daily status report sheet and submission to team lead for review.

• Troubleshooting non-reporting devices and maintaining device status reporting.

• Troubleshooting issues occurred on daily health checks & system notifications

• Creating change request tickets for admin activities, issues, and incidents.

• Resolve customer-reported issues while working closely with other multi-functional teams

• Determine priority levels while negotiating and setting expectations with customers

Qualifications:

· Should have a minimum of 3 years of experience.

· Should have good knowledge of Virtualization, Server Administration, Cloud concepts & Networking.

· Good verbal/written communication skills.

Benefits:

· Healthy and rewarding working environment.

· Create a leadership culture focused on development.

· Opportunities for working on new technologies.

Job Type: Full-time

Salary: ₹300,000.00 – ₹600,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund

Schedule: