Boston Consulting Group Looking for IT Finance Business Analyst (Operations Engineer) at New Delhi, Delhi Full Time

The IT Finance Business Analyst (Operation Engineer) is a position within BCG’s Finance Tribe. Overall, the Finance Tribe supports the Global Functions of Finance and Operations groups in addition to the respective IT development resources. The responsibilities of the Finance Tribe include enabling efficient processes within the Global Functions; developing, enhancing and integrating applications used by the Global Functions; and supporting the application user audience to optimize the management of the business. As part of Finance Tribe, this role will focus on supporting systems and processes for the Finance Global Function and will act as a bridge between Finance and the IT organization.

To be successful, this individual must have proven experience working as a team member in a similar system portfolio role supporting and implementing applications and communicating with a global end user community.

IT Finance Business Analyst is ultimately responsible for developing a subject matter expertise in a cluster of Finance applications and becoming an integrated support person bridging between IT/Dev and the Global Finance function. Effectively executing this will require the IT Finance Business Analyst to:

Work directly with the Finance System regional product owners and product analysts in America, Europe and Asia Pacific to understand regional system issues and collect input on future changes. Provide direct application support for a cluster of finance applications.

Work with the Finance Product Squads to track, manage and help implement application changes either in the form of support fixes or system improvements via Service Now & JIRA tools.

Work on System Support requirements for access management and defining new role/responsibilities in financial System as per the business requirements

Actively monitor and resolve user support issues, working closely with the Finance Functional Teams and other squads

Assist in answering end user procedural and system questions

Manage and implement application configurations and/or administrative setup configurations in the application as required.

Document requirements in form Users Stories and System Configuration Documents

YOU’RE GOOD AT

Effective problem solving, analytical skills and decision making.

Be the voice of the customer, advocate on behalf of our user base to increase their experience and satisfaction with the Finance applications

Develop a detailed understanding of the Finance system application portfolio, including functional and technical dependencies between systems

Good working exposure on Service now (ITIL) , JIRA.

Have working knowledge of Agile processes and managing/working with Agile teams- specifically knowledge of using JIRA, Agile with both Kanban and Scrum methodologies

Have overall responsibility for the health of the core Finance applications, in terms of quality of operational effectiveness from a functional & technical standpoint

Ability to write clear user stories and communicate the same to product owner/teams.

Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment

Exceptional work management, organization and planning

Demonstrated customer services and business orientation

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Education or Certifications

Bachelor’s degree in Information Systems, Accounting or Finance, Master’s in IT/technology or MBA (preferred)

Work Experience

Minimum of 3 years of applicable experience supporting or implementing financial applications

Experience at BCG or other global, professional services firm in a Business Analyst role preferred

Proven ability of working in challenging technical, customized and packaged software.

Excellent Communication and Stakeholder Management Skills

Functional /Technical Skills

Experience working with cloud-based financial or operations platforms including a basic understanding of integrations

Understanding for Financial Accounting Systems like Oracle General Ledger, Payables, Receivables.

Understanding for Financial ERP platforms and integrations of sub-ledger systems like Oracle, SAP etc.

Ability to develop a detailed understanding of Finance system functionality in order to serve as a subject matter expert within the team.

Balance of strong business process knowledge and technical system knowledge

Prior experience with enterprise software and business intelligence solutions required (Oracle Financials, SAP and Business Objects preferred)

Prior experience working with 3rd party application vendors and consulting vendor agencies

Demonstrated experience resolving complex business and application problems

Computer Skills

Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint

Proficiency with large enterprise applications (e.g. Oracle EBS or SAP etc)

Proficiency with SQL (a plus)

YOU’LL WORK WITH

The IT Finance Business Analyst role is an integral role in the overall Finance Systems Operations team organizational strategy responsible for supporting one or more Finance System applications. This role will work closely with Finance tribe Product Owners and Analysts counterparts in America, Europe and Asia Pacific. You will work in Agile fashion and report directly to the IT Finance Manager located in India.