Bradken Looking for IT Support Technician at Coimbatore, Tamil Nadu Full Time

Bradken is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a 3000-strong workforce, our ability to adapt and evolve keeps us positioned firmly as global leaders in the wear solutions market for the resources sector.

This an exciting opportunity for an IT Support Technician to provide focus on hardware and software issues to enable the effective use of business software and information systems.

The IT Support Technician will carry out IT operations laid out by IT management and provide administrative support for the daily operational activities of the IT Department. This position will also resolve work order tickets, provide hands-on and remote-controlled workstation support services, ensure proper software is available to users, troubleshoot and resolve, and carry out the deployment, monitoring, and maintenance of IT systems including PCs, operating systems, hardware, and software.

As a self-motivated, driven and experienced individual, you will clearly understand a multi-location and help desk environment. Additionally, your extensive knowledge of IT allows you to effectively prioritize, research into IT issues, and translate technical terms into non-technical ones when assisting support customers.

You are someone who loves a challenge and focuses on quality services and process improvement. You are communicative and responsive and carry strong interpersonal skills. You strive to be an expert at maintaining and upgrading the computing environment to achieve great outcomes as a key member of our organization.

Key Technical Criteria

1-2 years of experience in a help desk environment

1-2 years of experience in a multi-location environment

Hardware experience in PCs, Laptops, Printers, Servers, etc.

Network experience managed switches, firewalls & wireless access points

Software experience in Windows 10, MS Office 2016, 2019, O-365, Symantec Endpoint Protection, Bitlocker, Kaseya, VMWare, VCenter

Active Directory, Exchange 2016, MDM software

This role will be based in Coimbatore.

If this sounds like your next career move, please apply along with your resume and a brief cover letter highlighting why this should be your next role by the close of business on 27 November 2022.

Why join our team at Bradken? We believe our people are our greatest asset. Keeping our team safe and healthy; physically and mentally has always been our top priority. We encourage and support dynamic and flexible work options to promote a healthy balance and let you get the most out of your time. We offer competitive pay and Total Reward packages. We also recognize and reward our employees for the great outcomes they produce and for living Our Values with local and global programs.

100 years of knowledge and experience behind us, endless opportunities ahead.

You can call Reshmi R – +91 7397177749 if you have specific questions on the role, weekdays from 9 am to 5 pm IST.

WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES

Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence,performance, and business needs.