We are looking for an IT System Engineer (Contract) to support our IT Infrastructure and Staff with IT related requests and incidents.
Attention to detail, Service Oriented, always learning and a right attitude is must for this role.
Be ready to go beyond boundary and extend support to Team and members.
Support essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Support End users following IT Service Management Framework
Monitoring system performance and troubleshooting issues
Help in improving the IT Security Posture and Participate in Internal and External Audits.
Carry out Procurement, Documentation and Policy Implementation Tasks.
Support Client and Client Supporting Teams on IT Related Requests and Projects.
Excellent English communication skills
Proven experience as a System Administrator, Network Administrator, or similar role for 1+ years.
Working knowledge in AWS, GCP or Azure Platform.
Certification in any of the Technologies (Apple, Microsoft, AWS, Cisco, ITIL)
Experience with Networks (LAN, WAN, WLAN) and Patch management
Able to work shifts
Knowledge in Scripting is an added advantage.
Familiarity with various operating systems and platforms, including macOS
Resourcefulness and problem-solving aptitude
Working knowledge on Ticketing systems and ITSM or ITOM.
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