We are looking for solutions architects that like working with customers in a scale-up company and love to work in a team of multiple nationalities spread over multiple countries.
Job description
As a member of the team you will be responsible for owning the technical relationship with our customers and ecosystem partners to ensure their onboarding and daily operational success on our Bright River platform.
A few of the task you’d either own or contribute towards:
Partner with our sales team to inform customers on our technical capabilities, identify key customer technical objections, and develop the strategy to resolve technical roadblocks.
Deliver, coordinate and own the technical onboarding of customers onto our platform. Majority of our customers are based in Europe or United States.
As an expert of the Bright River platform, you share knowledge to our customers and ecosystem partners.
You act as single point of contact for internal teams on the topic of customer and partner integrations
You manage the technical relationship with our customers and partners, including overseeing product and solution briefings, proof-of-concept work, and coordination.
Work with partner technical representatives in opportunities and projects, complementing their skill and guaranteeing high quality customer deliverables.
Partner with our development team and Product Owner(s) on functional/technical change requests and product enhancements.
How to stand out from the rest?
You’ve studied Engineering or BSc. education in Computer Sciences, MSc. education
Fluent in English, both written as well when speaking
You are trustworthy, friendly, knowledgeable and motivational to others.
Ability to communicate with customers both on technical level as well as management level.
Analytical skill set, ability to structure complex problems and provide solutions.
Experience in performing technical presentations
Experience with REST APIs and similar technologies.
Experience in networking, cloud and on-premise systems.
Experience in file transfer technologies like FTP
Familiarity with photography and image editing is preferred. Photoshop experience will set you apart.
Business and technology savvy
Experience working as a Technical Sales Engineer in an IT/Technology environment, or equivalent experience in a customer and/or partner-facing role.
Experience in communicating with US and EU based customers.
Experience with remote/ offshore teams and colleagues from different cultural backgrounds
Teamwork, contribute to the overall success of the development team and Bright-River.
You love working in a team of (remote) colleagues from different cultural backgrounds.
What you’ll get in return?
Plenty of room for development and learning on-the-job under excellent conditions.
Being part of a structured and aligned team that’s working with the Scaling Up method.
Joining a growing Business Technology team in a key role.
The opportunity to be part of a fast-growing international scale-up with offices in 5 cities, across 4 countries and 3 continents.
Joining a team of passionate, hard-working professionals that also know when and how to relax and have fun.
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