There are two things that we want to share with anyone considering joining us.
Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.
About this role
The purpose of the role is to produce high-quality designs that fully meet the customer’s requirements, and to ensure that they are architecturally compliant. Specifically the role is accountable for:
Delivering billing designs that meet quality standards, time and cost targets
Architecture role – collaborate with other platform architects to ensure that designs are compliant with the billing systems roadmap;
The role is responsible to ensure that the business requirements are met with optimum solution i.e. without building tech debt on the COTS products in terms of extensions/customisations.
Responsible for discovery/POC to understand the business EPICS/Features
Responsible for the complete E2E design of Digital Billing Fulfillment Journey
Responsible for HLD Designs including the integration Patterns with CRM Systems
Responsible for owning the technical design for the squads; to ensure that the software solution is up to date.
The person in the role should have development/design experience on Vlocity/SalesForce COTS application or similar. Following technical skills will be required
Agile Methodology (both KANBAN and Scrum)
Billing functional knowledge.
Technical design experience on billing
You’ll have the following responsibilities
As a solution Architect; responsible for all billing design work, covering all the products and billing areas :
Usage Products
Data Products
Systems rationalisation – migration of functionality from legacy hardware and software onto the strategic Billing platforms,
VAT – ensuring that all billing changes are fully compliant with current VAT legislation
Use of HaaS for exposing billing data to other platforms
Bill formatting
Data feeds to finance, revenue assurance and fraud systems
Setting architectural direction for the squad team, working with the Chief Portfolio Architect and Chief Billing Architect in B&P
Creating ACFs for all designs impacting billing
Ensuring appropriate use of SACS and BEX for all designs
Preparing Rapid Impact Assessment for Adhoc Business Requirements
General Design responsibilities :
Ensuring that RIAs and VROMs are completed promptly and accurately as required, and STORM is kept up-to-date
Providing billing design consultancy to BTW customers, TSO delivery and test leads, CE Leads, E2E solution designers
Review and approval of all billing designs
Provide design support to ASG, and design consultancy to our BTW customers and users, as required
You’ll have the following skills & experience
Recognised expertise in billing design within the BT organisation.
Knowledge of Bill Formatting, VAT Compliance, Financial and fraud reporting, Billing systems migration and integration, GDPR requirements
Requires an in-depth understanding of how own expertise contributes to the objectives of the business, backed by a very good working knowledge of the industry.
Applies knowledge/skills through handling complex problems and/or co-ordinating work which may extend beyond own area of expertise.
Anticipates client needs, investigates the underlying causes and identifies short and long term solutions.
Anticipates internal/external business issues and developments in own discipline.
Generates new and innovative solutions to complex problems.
Develops plans for work activities in own area over the medium/long term.
Supports strategic planning activities.
Understanding of E2E Billing Journeys
Understanding of Agile Methodologies
Be Agile: You use your knowledge of best practice to collaborate with peers across the business in different ways. You should be an expert devOps Engineer in your area of development expertise.
Give Specialised Advice: You offer advice and recommendations based on your expertise both proactively and on request.
Technology Experience: Expert across various tools like (preferably Netcracker RBM):
Billing Module.
Agile Collabration Tools.
Non Functional testing tools like JIRA, Confluence etc.
Java development Platform.
Integration pattenrs.
Experience in leading design for digico projects
Functional Exposure: It will be mandatory have prior exposure to BSS/OSS Engines. Exposure to the following COTS tools will be mandatory:
Billing and Rating Engine
Experience required :
Experience with NetCracker’s RBM billing software – MANDATORY
Experience with ONM– MANDATORY
Experience and knowledge of BT usage-related products – MANDATORY
Experience and knowledge of non-usage products, particularly Data products– MANDATORY
Knowledge of Bill Formatting, VAT Compliance, Financial and fraud reporting, Billing systems migration and integration, GDPR requirements – MANDATORY
Able to confidently deal with ambiguity of requirements, especially in complex/ critical areas – PREFERABLE
Experience and knowledge of the Agile methodologies
Ability to work with customers, to understand their needs, to influence and lead the business proactively by delivering requirements that drive out business benefits – MANDATORY
Ability to drive re-use at all levels, and to ensure solutions provided are transforming the business and the billing platform in line with agreed roadmaps – MANDATORY
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.
We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT
How to Apply
It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
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