BuzzClan Private Limited Looking for Technical/ IT Sales/ IT Product Sales at Mohali Sas Nagar, Chandigarh Full Time

BuzzHRMS Support

Women are Preferred who have worked with Client Handling

Qualification: Btech, BCA, or any other relevant domain.

Location: Mohali

Experience Required 2- 5 years

Job Description-

 Calling to be done on leads received in real-time.
 Daily coordination with User via calls, emails & Chat
 Health check calls to be done to existing clients for system improvement
and proactive concerns addressed.
 FTR to be done on a real-time basis
 Technical issues @level 2 to be escalated to technical and closed
 Close looping calls to be done to customers post issue resolution
 Onboarding to be done of new clients
 Demo to be scheduled and done as per customer requirement
 Customer concerns/feedback to be highlighted to management for
process improvement and the same to be documented with RCA.
 New customer MSA and PO to be made and signed from concern
authorities.
Key Skills –
 Empathy with users
 Patience and understanding
 Acceptance of ownership
 Investigation and diagnostic skills
 Excellent customer service skills
 Attention to detail
 A proactive approach
 Ability to work under pressure and to tight deadlines

Job Types: Full-time, Regular / Permanent

Salary: ₹27,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Flexible shift
• Monday to Friday
• UK shift

Supplemental pay types:

Ability to commute/relocate:

• Nimbarka, Mohali Sas Nagar – 160055, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How soon you can join the Company?

Education:

Experience:

• Client handling: 1 year (Preferred)
• Product Sales: 1 year (Preferred)

Speak with the employer
+91 8968109755