Assistant Manager, Customer Relations

In today’s economy, providing a great customer experience and building lasting relationships with valuable customers are growth engines for almost every business, regardless of domain.

If you believe in this statement and are driven to build customer relationships in established and emerging markets across the globe, CACTUS is the place for you!

Cactus Communications Pvt. Ltd. is a communications company that offers English editing, translation, writing, and publication support services to researchers worldwide. Most importantly, it is a company where every employee is inspired to delight its customers.

Role description:

Implement customer outreach programs that keep customers engaged with the company and increase loyalty

Manage our customer mailing systems and software such that the email channel is used effectively to engage customers

Use customer data effectively to provide business insights and increase customer retention

Develop and implement programs that motivate customers to refer others to our service

Support cross-department initiatives that improve the service experience for high-value customers

To apply, you can send in your resume to Nandita at [Confidential Information] or call on +9122 67148888