Cambridge Technology Enterprises (CTE) Looking for Associate Engineer – IT Operations at Hyderabad, Telangana Full Time

We are seeking a personable and knowledgeable IT support Engineer with experience assisting customers with various hardware and software related issues. Provided in-depth technical support to clients at a Tier 1 level, solving 99.2% of issues without transferring to Tier 2 support.

You are expected to have a minimum of 2+Yrs relevant experience working in Internal IT setup.

No of Positions

1

Skills Required

Knowledge in IT service and infrastructure support. Basic knowledge in Linux/Windows operating system.

Very good troubleshooting skill on laptop/desktop/server hardware issues.

Installation of various application software. Knowledge in AD (Active Directory) and LAN will be preferred .

Good communication skill.

Handling issues from 300 plus users internally.

Roles & Responsibilities

Troubleshooting and resolving issues with Laptop/Desktop/Server hardware. Installation and troubleshooting software in user systems. Installation of OS (Windows/Linux).Monitoring servers and network devices. Managing Jira Service Desk tickets.

Experience

1-3 years

Education Qualification

B.E/B. Tech/MCA