CAMBRIO SigmaTEK Systems, Pune Looking for Sr Application Engineer (Tech Support – CADCAM) at Pune, Maharashtra Full Time

Job Summary:

This position requires a highly energetic, motivated, and creative individual who will be working on our entire technical workflow, from presales to post sales, maximizing the value we provide to our prospects and customers by using our software solutions in different use cases and contexts.

Duties/Responsibilities:

• Deliver demonstrations, both onsite and online, and attend our marketing activities such as tradeshows, webinars, and other promotional activities.
• Provide technical sales support, to help our sales team configuring the proper solution for our prospects.
• Create and localize contents, like videos, presentations, and sample files, to show how our software can improve different manufacturing workflows.
• Develop and provide training to our customers and resellers, via web, classroom, or on customer/partner site.
• Provide customer support, and report bugs and improvement requests to the software department.
• Develop positive working relationship with all the stakeholders (customers and colleagues).
• Communicate up-to-date information about new products and enhancements.
• Develop process improvements to optimize the technical processes.
• Train resellers and partners on the most recent version of the software

Key Fundamentals:

• Deep technical knowledge of manufacturing
• Listening and ability to understand the stakeholder’s needs and issues
• Excellent written and verbal communication skills
• Foster relationships with our customers through effective interaction
• Comfortable speaking in front of people and in web conferences
• Learning abilities, and adaptivity to a fast environment
• Ability to spread knowledge within the team

Required Skills/Abilities:

• 10+ years in the mechanical industry (preference for mold and die manufacturing), or in CAD/CAM software house
• 3D Parametric Modeling
• CAM programming preferred (3-5 axis machining)
• Experience with our software solutions preferred (Cimatron)
• Proficiency with MS Office
• Experience with content creation tools preferred (e.g. Camtasia studio)
• Experience with Oracle NetSuite preferred

Required Education and Training:

Industrial Technical Institute diploma, with specialization in mechanical technology, or an equivalent combination of education and work experience. Degree in mechanical engineering, with specialization in manufacturing will be a plus.

Travel:

50% or more may be required, generally short travels (less than a week)

About us

CAMBRIO designs develop and deliver CAD/CAM software with a proven track record of productivity gains. With a product portfolio of SigmaNEST, Cimatron, and GibbsCAM, CAMBRIO is firmly positioned as a leading CAD/CAM innovator in the fabrication, toolmaking, and production manufacturing industries.

Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 countries and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

CAMBRIO is part of the Sandvik Group – a high-tech and global engineering company offering products and services that enhance customer productivity, profitability and sustainability. Sandvik’s aim is to provide customers with software solutions that enable automation of the full component manufacturing value chain — from design and planning to preparation, production, and verification. In 2020, the Sandvik Group had approximately 37,000 employees, 5,000 active patents, and revenues of about 86 billion SEK.

Product Portfolio

Cimatron provides toolmakers with an integrated CAD/CAM solution for the design and manufacture of plastic injection molds and sheet metal stamping dies, as well as programming 2D to 5-Axis milling CNC machines. Created with the toolmaker in mind, it provides intelligent automation that complements the toolmaker’s skills to deliver the highest quality tools while compressing production time and cost.

Apply Here https://cambrio.hire.trakstar.com/jobs/fk0s9w8?source=

Job Types: Full-time, Regular / Permanent

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

Supplemental Pay:

Ability to commute/relocate:

• Senapati Bapat Road, Pune – 411021, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Application support (pre and post sales technical support): 10 years (Preferred)

Willingness to travel: