Careerist Looking for Interesting Job Opportunity: Manager – Digital – Conglomerate at Greater Kolkata Area Full Time

Our client is one of India’s largest corporate multinational Fortune 500 company operating in multiple countries. The group’s industries include ecommerce, metals, cement, fashion and retail, financial services, renewables, fibre, textiles, chemicals, real estate, trading, mining, entertainment etc.

Role

• To Design, Develop and Run digital initiatives leveraging new age technologies in the area of Digital enabled customer experience projects.
• To collaborate with the Customer Experience Digital Team to implement E-commerce, Loyalty , CRM, Data Modelling platform, AR (Augmented Reality) VR (Virtual Reality), Analytics, Digital Marketing
• To Design, Develop and implement entire business life-cycle platform for the services business with respect to Lead management, Lead Conversion, Services Billing, Post Service support / warranty, Call Centre Management
• To Spot opportunities to leverage digital technologies so as to build a digital enabled business processes.
• Design, build and Run Internet enabled business and technologies.
• Customer Behavior Modelling
• Customer / Market / Services Analytics Modelling for different scenarios.
• Leverage Mobility / m-enabled apps for delivery and engagement with the various influencer and consumer communities.
• Liaison with the Business Head Digital , IT Infrastructure and Applications teams to design, develop digital enabled business processes, build a culture of digital first thinking.
• Evaluate and Leverage latest technologies in the area of Social Media, Mobility, Analytics, Cloud Computing , IOT, IIOT and Robotics Map the relevance of the same for our business and industry.

Experience

• Significant work experience in latest Digital technologies.
• 8 to 12 years of Industry experience
• Work experience either in E-commerce, Retail , B2B, Process Manufacturing, FMCG/ FMCD related and skills :
• Excellent knowledge in building a digital enabled business processes.
• Enterprise Cloud, Big Data Engineering, Digital Marketing & Analytics, ecommerce, Consumer Sites / Mobile Applications, Campaign Automation, RPA
• Superior analytical and problem-solving capabilities
• A strong strategic and business mind-set
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities

(ref:iimjobs.com)