CareerNet Consulting Looking for Technical Support Opening -wfh pune at Pune, Maharashtra Full Time

Job Description

We are Hiring For Technical support Engineer – Voice Process

Roles and Responsibilities :–

Actively troubleshoot to identify, assess, record, resolve or escalate incidents and service requests ensuring they are handled within an agreed time limit and within agreed processes

To participate in an on call Rota, providing a 24 hours, first line support service to users.

Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.

Desired Candidate Profile

Minimum 1 years of experience in Service Desk/ Tech support process / Cloud Computing Process

BCA/BTECH/MCA/BE- Computer Science

Excellent communication skills C1 equivalent proficiency

Displays excellent customer service skills and capabilities

Must be comfortable to relocate

Perks and Benefits

5 Days Working- 2 Rotational off

Work From Home- Currently’

salary best in the Industry

To apply call Mona @7006812869

or mail [email protected]

Role:Customer Success Manager

Salary: 2,25,000 – 5,00,000 P.A.

Industry:IT Services & Consulting

Functional Area:Customer Success, Service & Operations

Role Category:Customer Success

Employment Type:Full Time, Permanent

Key Skills

technical supportCustomer ServiceDesktop SupportDesktop AdministrationRemote SupportTechnical Helpdeskinternational voiceVoice ProcessTechnical ServicesVoice SupportCustomer Handling

Education

UG:Any Graduate

Company Profile

Careernet Technologies Pvt Ltd

To apply call Mona @7006812869

or mail [email protected]

Company Info

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Contact Company:Careernet Technologies Pvt Ltd