Carestream Health Looking for Senior IT Business Analyst Web and eCommerce at Mumbai, Maharashtra Full Time

Location: Mumbai, IN

Company: Carestream Health

Position Summary:
As Web and eCommerce whiz, you know exactly what it takes to create the perfect customer experience. And clients have come to rely on you for your expertise to deliver that experience with the right mix of omni-channel commerce solutions. If you have experience combining strategy, experience design, technology and vendor partner management to deliver success, we’d like to meet you.

Position Responsibilities:

• Ensure overall success of small to medium and complex to large-scale eCommerce and customer facing applications and portals, focusing on the client relationship, project delivery, resourcing, and overall program health
• Manage day to day on-shore and off-shore project teams during the project lifecycle
• Manage day to day off-shore support teams
• Identify and pursue follow-on project opportunities
• Plan and estimate delivery work, focusing on project milestones, resource planning (both on-shore and off-shore), scope, and budget
• Manage business requirements and project ideation
• Manage and contribute to solution plan definition
• Identify, manage, and track key dependencies, issues, and risks
• Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools

Required Skills & Education:

• 8+ years of full lifecycle implementation experience using various SDLC methodologies, including Waterfall and Agile
• 5+ years of experience leading the successful delivery of web and eCommerce projects
• 3+ years of experience delivering projects which have integrated a number of the following capabilities: ERP, CRM, Order Management Lifecycle, Search, Web Content Management, Digital Asset Management
• Experience in vendor management, IT relationship management/IT strategy or equivalent:
• Participating in developing/understanding business strategy, with a preference in the medical device/products industry
• Aligning IT strategy with business strategy
• Developing and executing IT roadmaps that enable business strategy
• Experience in applications strategy, development and support or equivalent
• Experience with managing outsourced operations
• Experience working in a global team with international customers– differences in Language, time zone, local requirements, data privacy, regulatory requirements, etc.
• Experience in dealing with executive leaders and clients at all levels within a company
• Experience with IT application change management
• Familiarity with software development life cycle methodology
• Broad experiences in business and technical aspects of IT work
• Experience adapting and changing to take on new roles
• Bachelor’s degree or equivalent work experience

Desired Skills:

• Hands on experience with web and eCommerce applications (SAP Hybris, Sitecore CMS/EXM/DAM or equivalent), conceptualizing, designing, building and deploying solutions; extensive experience with targeted platform a plus
• Knowledge of best practices in all areas of eCommerce including Catalog Management, Product Merchandising, Inventory Availability, Shopping Cart and Checkout, Order Management, Search and Guided Navigation, SEO, Personalization, Returns Management, Customer Service
• Experience with multi-country rollouts
• Strong understanding of PCI/PII security requirements
• Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings

Work Environment:Physical Requirements: