Role Specifics – Day in the Life
Checking all background jobs emails running on Productions and ensure it is working fine and if there is any issue he need to flag the respective team.
Troubleshooting hardware (Laptop/ Desktop) and software issues for on-premises and remote users
Installing, Configuring, and maintaining hardware peripherals as per company standards checklist
Installation, configuration, and troubleshooting of the Operating system, all types of applications, drivers, and necessary updates.
Troubleshooting networking and connection issues in Lan & Wan Network for Laptop, Desktop, and other network devices
Strong knowledge in configuring Email accounts with IMAP/POP/Exchange in multiple Email clients including mobile phone android and iOS.
Hands-on in Configuring of network devices like Access Point, Network Printer, Attendance machine & Smart TV Casting, etc.
Hands-on experience in Configuring and troubleshooting multiple VPN clients.
Should have basic knowledge in maintaining server racks, Net cabling, Lan cable punching, installation & configuration of server operating system, etc.
Strong knowledge in the installation troubleshooting of Endpoint protection Antivirus. Maintaining logs, quick action on the affected machine
Hands-on experience in maintaining IT Assets Inventory, Software application inventory & subscriptions.
Hands-on experience in creating and troubleshooting Microsoft office 365 administration, including ID creation, Group Management, License Management, Teams Management, OneDrive configuration, etc.
Good to have skills-
Software and hardware support
Desktop and laptop support
Remote support
Internet management
Knowledge of Windows OS
User Problem-solving sills
Decision Making
Virus Protection Software
Troubleshoot technology issues
Jira ITSM
Amazon Web Services
Desired Skills and Experience:
1. Experience: 2 year
2. Graduated in any field or B. Tech/B.E. would be strong
3. Should have used JIRA in his experience
4. Should be well-versed with ticket resolving raised by the customer
5. Should be checking all background jobs emails running on Productions and ensure it is working fine and if there is any issue he need to flag the respective team.
6. App testing for the company
Why Join Us:
1. Start-up Environment – Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
3. An Environment for Innovation – We create a culture for innovation by giving an employee the prowess to create, make and innovate.
4. We’ve got you covered – From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we’ve got your back!
5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.
Ensuring a Diverse and Inclusive workplace where we learn from each other is core to CK’s value. CashKaro.com and EarnKaro.com are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
CashKaro.com and EarnKaro.com will not pay any third-party agency or company that does not have a signed agreement with CashKaro.com and EarnKaro.com.
Visit our Career Page at – https://cashkaro.com/page/careers
Follow Us at https://www.linkedin.com/company/cashkaro-com/mycompany/.