Caterpillar Looking for Logistics Trade Operations/Salesforce IT Techno-Functional Lead at Bengaluru, Karnataka Full Time

Career Area:
Information Technology

Job Description:
Job title: Logistics Trade Operations/SalesForce IT Techno-Functional Lead (Sr. IT Analyst)

Experience: 10+ Years of progressive IT Experience

Education: BE / B Tech / MCA

This job role will be responsible for gathering the Technical requirements, providing the work estimates, preparing technical design, performing System Integration testing, User Acceptance Testing & leading production implementation of Trade Operations and Sales Force IT solutions.

Responsibilities include writing technical and functional specification documents and integration test scripts. Incumbent will demonstrate expertise in the end-to-end workflows in transportation domain and should be able to coordinate with upstream and downstream teams to provide right solutions. This role requires close collaboration with business teams to understand As-Is processes, identify functional & non-functional requirements and translate them into software requirements. This involves the collection, analysis, and prioritization of requirements from the product management, support and business sources.

The role is viewed as skilled in IT development methodologies, application development and troubleshooting of distributed application. The position manages the completion of own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent works in close collaboration with peers & other IT teams.

Role Responsibilities – Functional & Technical skills:
Good knowledge of object-oriented/Functional programming, Architecture

Good development and debugging experience with Java/J2EE technologies (Web UI, JQuery, SQL Database, Openshift, Devops), including Spring (Spring Framework and Spring Boot), Hibernate, Web Application/Web Services with Tomcat, Restful Webservices.

Experience troubleshooting technologically challenging customer issues. Able to use advanced debugging techniques including analysis of tracing, and performance tuning and monitoring.

Good knowledge of Lightning and Integration concepts of SalesForce.

Able to drive system health checks of Sales Force applications.

Able to drive Sales Force Einstein Analytics and Discovery.

Knowledge of supply chain & expertise in Functional aspects of Trade Operations and Sales Force Domain.

Demonstrated functional analyst skills with E2E exposure of application life cycle (Waterfall and Agile methodologies)

Demonstrated expertise in leading requirement gathering session with business & operations team

Perform requirement analysis and translate that into functional specifications understandable by programmers/testers

Creates and maintains well designed and written test plans

Assist the Project Manager (Development) & Team Leader (Support) in the execution of project schedules

Experience in troubleshooting complex customer issues. Apply advanced debugging techniques including tracing, and performance deviations.

Experience in one or more relational databases such as Oracle, MYSQL

Operational & Behavioral Competencies:
Develop and maintain deep technical and business knowledge of Trade Operations and Sales Force applications.

Work on multiple problems or projects simultaneously

Proficient in IT application development methodologies (Waterfall, Agile)

Participate in root-cause analysis of technical incidents.

Excellent communication skills. Ability to lead collaboration with cross-functional & business teams across multiple geographies.

Exceptional analytical and thought leadership

Self-starter with demonstrated ability to take initiative in a fast-paced environment

Top candidate might also have

Knowledge on API programming and platforms

Knowledge in data analysis (Experience in global logistics data analytics)

Knowledge of CI/CD tools such as Jenkins, GoCD, Azure Devops etc.

Knowledge of Python programming

Experience in Agile Software Development Methodologies.

Knowledge in emerging or alternate integration technologies and citizen development platform

Knowledge of API programming and common data structure formats like XML, JSON, EDI etc.

Knowledge of Service Oriented Architectures (SOA), messaging concepts, SOAP, WSDL webservices

Sales Force Developer Certificate.

The candidate must be very strong in communication skills, both written and verbal. Should be dedicated and have good attitude towards work, self-motivated and willing to take ownership for own & team deliverables. Should be able to work independently on assigned tasks. Should be willing to work on flexible timings to collaborate with global teams on need basis. Flexible to lead & own system improvement initiatives for development, support and life cycle maintenance.

Job Location: Bangalore

Shift : Project dependent

1 PM IST to 10 PM IST (North America & Europe projects) 7:30 AM IST to 4:30 PM IST (Asia Pacific Projects) Weekend deployment activities & support (On-demand – Monthly or emergency release)

Caterpillar is an Equal Opportunity Employer (EEO).

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