CDTECH INNOVATIONS Pvt Ltd Looking for Technical Support Engineer – Job Location Chennai. at Kolkata, West Bengal Full Time

Position Applied : Technical Support Engineer

Company Name: Cdtech Innovation Pvt Ltd

Job Description :

We are looking to hire a skilled technical support engineer to assist our clients with all IT and technical-related issues. You will be required to respond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues.

To ensure success as a technical support engineer, you should have in-depth knowledge of IT systems, high-level communication skills, and the ability to work independently. Ultimately, a top-class technical support engineer provides valuable IT assistance and support while maintaining strong customer relations.

Responsibilities:

• Responding to technical support tickets.
• Contacting clients to find out the nature of the technical or IT issue.
• Linking to clients’ computers via remote access.
• Traveling to clients’ office or server location when necessary.
• Installing new hardware, software, and networking systems.
• Diagnosing and troubleshooting hardware, networking, and software issues.
• Proposing simple and effective solutions.
• Providing basic software training.
• Maintaining good client relations.
• Completing job reports.

Requirements:

• Bachelor’s degree in computer science or information technology.
• Previous work experience as a technical support engineer or desktop support engineer / Fresher also can apply this job
• In-depth knowledge of hardware and networking systems.
• Knowledge of remote access systems such as TeamViewer.

• Ability to troubleshoot complex software and hardware issues.
• Excellent communication skills.
• Critical thinker.
• Good interpersonal skills.
• If any Hardware & Networking course completed candidate also may apply on this job.
• Immediate joiner we are looking
• Hindi added advantage on this position
• Only Male candidate can apply this job.
• Work location chennai egmore

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹10,000.00 – ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

Supplemental Pay:

• Joining bonus
• Yearly bonus

Education:

Language:

Speak with the employer
+91 9789978956