Celestica Looking for Specialist, IT Infrastructure – Zscaler Support at Guindy, Chennai, Tamil Nadu Full Time

Performs tasks such as, but not limited to, the following:
Provide technical support and perform maintenance

Perform service monitoring and reporting, with a focus on risk management and compliance

Explore new solutions, enhancements and opportunities for continuous improvement, projects and more

Perform the acquisition, provisioning and decommissioning of related equipment, software and services

Lead projects and change management initiatives

Manage external service providers

Knowledge/Skills/Competencies:
3 – 5 years of Zscaler experience.

Strong customer service orientation

Strong analytical, troubleshooting and problem solving skills.

Good communication (both oral and written), documentation and presentation skills.

Good leadership and teamwork skills.

Negotiation and conflict resolution skills.

Good ability to plan projects and tasks.

Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and prepare business case

In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.

Fundamental knowledge of networking concepts

Advanced knowledge of infrastructure service management & diagnostic tools and processes

Advanced knowledge of end-point security management tools and processes

Understanding of IT Infrastructure asset lifecycle management

Physical Demands:
Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience:
4 to 6 years of related experience. Experience in similar job roles

Typical Education:
Bachelors Degree

Notes:
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.