The Team:
Solution Architects are part of our Customer Technical Onboarding team and are responsible for onboarding customers onto the Celonis platform and ensuring the necessary technical components are in place for customers to drive value with Celonis. This role sits within our Customer Value Group (which includes Services, Customer Value Management, Customer Experience, and Support) and works closely with them to deliver a successful customer journey. Working in this ever-growing team provides a great opportunity to make a big impact!
The Role:
As a Solutions Architect, you are an integral part of our project teams and are one of the first touch points our customers will have with Celonis. In order for our customers to realise value, you will drive the technical setup needed for our customers to benefit from all the features and functionalities that Celonis has to offer, such as process mining, execution management, process automation, and task mining. As every customer environment is different, you will be the main point of contact for digesting the technical requirements from the customer to understand what’s needed for successful integrations to their source systems. You also will lead conversations about user management and authentication and will act as a technical liaison to the customer to ensure there are no technical barriers to user adoption.
The work you’ll do:
Work with enterprise customers as part of the customer value journey and lead the technical onboarding process of Celonis
Lead technical discussions with customers to identify key system architecture components; propose and help customers build solutions that unblock deployments
Establish real-time integrations to customer source systems via APIs and Celonis internal integration solutions
Advise customers of authentication and user/group management and provisioning solutions for the Celonis platform
Eliminate any technical barriers to user adoption of Celonis
Develop best practices & blueprints that can be used internally & externally to enable the full Celonis ecosystem
The qualifications you need:
A Bachelors (required) or Masters degree (preferred) in Computer Science, Information Systems, Engineering, or a related discipline
Proven experience of 8+years in industry with experience to work on Python, ETL, SQL.
Solid experience with project management, outstanding customer-centric & proven experience working with customers
Experience & interest in working with modern tech stack & methods like REST/SOAP API-Management, Data Ingestion & Streaming, SSO, LDAP, IT Security, Python, Agile, etc.
Experience with SQL & Python as well as with data pipelines & ETL processes for large volumes of data
Knowledgeable about security and compliance topics for enterprise applications
A solution-oriented professional that enjoys deep technical discussions as much as transferring your technical knowledge into understandable terms to a broader audience
Experience with at least one of the major cloud platforms (AWS, Azure, GCP) would be a plus
Strong communication skills (English is a must!)
What Celonis can offer you:
The unique opportunity to work within a new category of technology, Execution Management
Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
Great compensation and benefits packages (stock options, 401(K) matching, generous time off, parental leave, and more)
Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
A global and growing team of Celonauts from diverse backgrounds to learn from and work with
An open-minded culture with innovative, autonomous teams
Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us
Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, and developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 15 offices worldwide.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.
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