Chabez Tech Looking for Technical Support Engineer (Pre-sales) at Chennai, Tamil Nadu Full Time

Position: Technical Support Engineer (Pre-sales)

Location: Chennai

Job Type: Full time Work from Office

Work timings: US shift, Pacific Time

Role

Position our products to customers looking for virtualization / application / cloud services monitoring solutions.

Install, configure, and prove the value of our products in proof of concepts. Generate reports demonstrating the value of the solutions in solving key business problems for customers.

Provide presentations and demonstrations of our products to prospective customers.

Train prospective customers and partners on our products.

Assist as required with post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.

Requirements

Five years of experience in Application Performance Management, Network Performance Monitoring, Requirements Analysis, ITIL and IT Service Management.

Must be interested in working in a customer facing role.

Must be interested in learning new technologies and applying them to solve real world problems.

Experience managing projects would be a plus.

Understanding Java/J2EE technologies and web applications is a plus.

Exposure to Citrix, VMware, and other virtualization technologies is required.

Must be ambitious, competitive, and energetic; should be a results-oriented team player.