Chai Point Looking for Business Development Manager at Chennai, Tamil Nadu, India Full Time

Role: We’re looking for someone who’s energetic, smart, and has a way with words to join our team. You will be responsible for all consumer communication. You will also be required to come up with out-of-the-box ideas for social platforms. You’ll work closely with the designers and the rest of the marketing team

Responsibilities:

On an everyday basis, you will be working on:

• Prospect new clients by networking, cold calling, and utilizing the company’s digital platform to generate interest from potential clients and ensure a robust line of opportunities.
• Identify potential clients and the decision-makers within the client organization.
• Communicate product and pricing details clearly.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Negotiate/close deals and handle complaints or objections.
• Providing after-sales support to retain customers.
• Promote new products/services to existing customers.
• Collaborate with internal stakeholders to achieve better results.
• Analyze the territory/market potential, and track sales and status reports.
• Participate on behalf of the company in exhibitions or conferences.
• Keep abreast of best practices and industry trends.

Requirements:

• At least 3 – 6 years of experience
• Understandingofsalesprinciplesandabilitytodeliverexcellentcustomerexperience
• Handled Extensive Cold Calling to convince potential customers.
• Self-starter and generated leads daily basis.
• Strong (verbal and written) communication skills with an ability to build relationships.
• Thorough understanding of marketing and negotiating techniques
• Quick grasping skills and passion for sales
• Willing to be on the field.
• Result orientation
• Ability to multi-task, prioritize, and manage time effectively.

About Chai Point:

The world’s largest Chai-led beverage platform, Chai Point, is an omni-channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3,500 workplace community hubs across 21 cities through its specialized brewing systems.

With single-origin tea from Assam’s finest estates and 100% single-origin Arabica coffee beans from Rainforest Alliance-certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.

As the brand continues to expand across formats with myChai™, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChai™ brewing systems across India in the next 3 – 5 years giving it the largest footprint in the retail channel in India.

Towards the brand purpose of brewing an authentic cup that brightens lives and brings people together, the Chai Point Rewards program not only continuously delights and rewards its customers but also engages communities in a unique manner through the IROC – I Run on Chai program, which is seamlessly integrated into the Chai Point mobile app.

Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, and Paragon Partners. The Company has raised over $50 million in funds to date.

Awards and Accolades:

We recently won “Excellence in Food Distribution at the CNBC TV18 Global Logistics Awards and “Best Cafe”

Chain” at the F&B Business Excellence Awards Function hosted by Indian Express. In 2018 we won the following awards:

Chai Point has been featured in the 2019 Top 10 Most Innovative Companies -India

To serve a great cup that brightens lives and brings people together

LinkedIn – https://www.linkedin.com/company/chai-point/

Entrepreneur Start-up Awards 2018: Best Food Tech Company

Financial Times FT1000 High Growth Companies: Ranked 86 out of 1,000 companies identified in APAC region

Global Logistics Excellence Awards 2018

Company Culture:

We are an infectious bunch. Be it the way we rise to challenges, the cutting-edge products we create, the dreams we chase, or the fun we have at work. We invite you to free yourself, dream big, and chase your passion. We are here today because we did just that.

We are Passionate & we Innovate every day; we believe in being Oriented as the difference between mediocrity & and excellence is in the attention to detail. We are Happy and Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation and ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!!

Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste, and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.