Chase Bank Hiring For AWM CDO – Structured Records Management_Business Analyst Associate at Mumbai Full Time

Job Responsibilities:

• Proficiency in business applications, data lifecycle, analysis and management
• Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating across many domains
• Author business requirements and other supporting materials to detail business needs
• Partner with technology to translate use case models into accurate and complete business user stories, requirements, and document process flows (Visio, PowerPoint)
• Facilitate requirement sessions with Product Owners, Architects, and business users
• Analyze, define, document, and prioritize business and functional requirements for development of target state products, processes and technology to meet AWM CDO’s objectives
• Articulate and document process flows including customer interactions, operations interventions, end to end flows and data handoffs to identify creative and timely solutions to key program challenges
• Collaborate with product owners to design measurable acceptance criteria and drive clear definitions of done.
• Form excellent working relationships with all involved teams at various levels of seniority
• Provide regular progress updates and ensure escalation of any serious issues
• Provide ideas on improving existing business processes to achieve system and process enhancements and efficiencies.
• Support the execution of large scale, multi-year program deliverables related to specific workstreams (i.e., applications) and build robust program management skills
• Participate in Firmwide and AWM Governance forums, lead meetings and drive action to address requirements
• Collaborate on developing repeatable and sustainable data management processes including classification
• Develop subject matter expertise in records management (firmwide retention requirements, firmwide tools, AWM record types)
• Develop metrics, reporting and presentation materials that include key messages, control and operational effectiveness, and overall status
• Build strong network with key stakeholders including AWM Businesses, Other LOB peers, Technology partners, Firmwide Records Management Program and Compliance
• Partner to identify and resolve issues for key stakeholders
• Understand firmwide Records Management Policy/Standard/Procedure in order to advise AWM stakeholders on managing data from creation to destruction
• Critical to rollout and maturity of the records management governance processes across AWM – including facilitation of application / information owners in classification of data, contribute to training materials and tools and serve as data retention and destruction SME
• Facilitate collaboration and information sharing among business and technology stakeholders to enable efficient execution and identification of best practices for Data Retention and Destruction
• Solicit input from business constituents and contribute to long-term strategic solutions for business partners
• Collaborate on development of effective senior management presentation materials and metrics relating to project progress, recommendations, and decisions
• Serve as a point of contact for the escalation of records management risks and issue

Required Qualifications, Skills and Capabilities:

• 5+ years of relevant experience (e.g., Business Analysis, Data Management, Project Management, Consulting,financial services)
• Previous experience in strategic andtactical initiatives: Ability to identify problems, propose solutions and own deliverables
• Solid organizational skills including attention to detail, time management and multi-tasking
• Strong critical thinking, problem-solving and analytical skills
• Excellent communication skills (verbal and written) including ability to present concise, direct and timely communications to management and appropriately escalate
• Ability to shift perspective from high level big picture to low-level detail
• Ability to communicate with both business and technology partners on data and technology concepts
• Independent, organized, self-motivated and a team player.
• Adaptable to work in an evolving and changeable environment.
• Advanced skills with the core MS Office suite (Excel, Word, and PowerPoint)