We’re not your typical IT team, we pride ourselves on our customer centricity, powering the productivity of Chegg’s global workforce, understanding their needs and proactively providing solutions to make their jobs easier and reduce friction throughout the organization. Our primary goal is to be the best IT support team our customers have ever worked with.
The Role: IT Systems Administrator Atlassian
The IT Systems Administrator focusing on Atlassian will be primarily responsible for the maintenance and configuration of Chegg’s Atlassian and ITSM platform. The products you will be supporting include, but are not limited to, Jira, Jira Align, and Confluence. This position will play a crucial role in managing and optimizing Atlassian tools to support Chegg’s collaboration and project management needs, as well as overseeing and customizing our ITSM platform.
The ideal candidate is experienced working in a small and efficient IT team. This position is uniquely suited to highly organized individuals with a solid breadth of IT knowledge, experience, and the ability to collaborate with all levels of technical competency. Exceptional customer service is a must for all IT team members. If you are comfortable wearing multiple hats and enjoy working with cutting edge technology to solve problems, this is the job for you!
Essential Duties and Responsibilities include, but not limited to the following:
Requirements
Occasional travel may be required. This includes travel to other company locations for meetings, training, or conferences
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
Video Shorts
Life at Chegg: http://youtu.be/Fwf90zgaOLA
Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg
Chegg Corporate Career Page: https://jobs.chegg.com/
Chegg India: http://www.cheggindia.com/
Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/
Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers
Chegg out our culture and benefits!
http://www.chegg.com/about/working-at-chegg/benefits/
http://techblog.chegg.com/
Chegg is an equal opportunity employer
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