Networking Support Implementation in a large global IT infrastructure
Provide Network support for production, office, and end-user environments
Support a broad range of projects, from enterprise-wide initiatives to localized solutions that may span across multiple departments or functions
Able to work under own initiative, address and resolve problems in a pressurized environment
Ability to produce RCA of incidents impacting network with minimum supervision and support
Able to work in the shifts as required.
Able to work as part of a virtual global/regional team with cultural and language differences
Able to deal with ambiguity and work independently with minimal supervision and guidance
Develop and maintain network documentation using MS-Visio, Power Point etc.
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