Experience- 1 to 5 Years
Location- Bangalore
Shift timing- US Shift.
Notice Period: Immediate Only (15 days also)
Must be very good in English. Should be able to communicate well and clear.
POSITION OVERVIEW : Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technical skills for troubleshooting on issues related to computers.
Recruiter Info
Rahul R