CIEL HR Services Looking for CIEL/SEL/26499: French Interpreter – Technical Support at Hyderabad, Telangana Full Time

We are looking to hire young & enthusiastic French-speaking professionals for the post of French Interpreter – Process Associate. We prefer applicants who have ready to work night shifts and join immediately.

Position Title: Process Associate – Technical Support

Job Location: Habsiguda (Uppal), Hyderabad

Qualification:
Any Degree with B2 certification in French.

For Native French Speakers, Certification is not required

Good Verbal & Written Communication both in French & English

Experience Range: 0 to 5 Yrs

Salary: 4.25 Lacs (Open for experienced applicants)

Desired Keyskills: Client Interaction, Marketing Research, Project related marketing campaigns & promotions, Data Mapping, MS Excel, Registration Followups, Excellent interpersonal skills, Excellent communication skills, and attention to detail.

Technical Support Representative JD

Fluent in French is a must.

To provide best in class Technical support to customers over the Phone.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Follow standard operating procedures & escalate to internal teams for quicker resolution.

Document solutions in the form of knowledge base, Tech notes and Articles and help build a

robust knowledge base which can be referred to in the future.

Documenting all troubleshooting performed on the call

Desired Candidate Profile:
Basic networking skills

Ability to work under pressure with high attention to detail

Excellent communication and interpersonal skills

Flexibility to work rotational shifts

Graduate or Post Graduate

Note:
It is a Night shift process. Shift: 3*3 (Rotational), Cab Facility Available both ways.

Weekly 4 days working (Sunday, Monday, Tuesday & Wednesday)

Applicants who are relocating to Hyderabad will eligible to get the relocation allowance after six months from the date of Joining