The Opportunity
Cint is looking for a Systems Engineer to join our global team. The Systems Engineer, who will be in our Gurgaon office, will be responsible for managing infrastructure (servers, network, networking and OS software), to ensure performance and reliability. Additionally, you will work closely with other IT teams and departments to provide technical expertise and support for various projects and initiatives. This role is essential to multiple parts of the company. The Systems Engineer will help drive, maintain and improve the processes necessary to maintain a reliable workplace, in a rapidly growing enterprise. If you are someone who is interested in supporting a challenging world-class IT environment, with many avenues of personal and professional growth, this is the role for you.
Responsibilities
Coordinate with and support external vendors, such as our ISP and telephone providers
Support Cint’s staff across globe
Troubleshoot and support wireless and wired networks
Level 3 supports user hardware and software, including laptops, printers etc.
Windows OS (Operating System) 10/11 and MAC OS X troubleshooting
Level 3 support of user SAAS (Software as a Service) applications
Work together with senior IT support staff
Perform regular system maintenance tasks, including updates and patches
Troubleshoot and resolve hardware, software, and network issues
Conduct system backups and data recovery operations
Manage user accounts, permissions, and access levels
Configuring and maintaining Active Directory or similar directory services
Manage platforms and environments, both virtualized and cloud-based
Collaborate with IT teams and departments to support their technical needs
Qualifications and requirements
7 to 10 years of experience supporting advanced IT related issues in an enterprise setting
High Level Windows OS 10/11 and MAC OS X troubleshooting
Advanced level Azure AD/Office365
Extensive MDM knowledge (Intune preferred)
Hardware/Software break fix
Networking Experience
Excellent Communication Skills (spoken and written English)
Sector:– Communication JD:- Total Years of Experience : 7-8 Relevant years of Experience: 7-8 Mandatory Skills for screening (Limit to...
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