Working experience in NOC environment for Fault & config management preferred
Is required to be facilitated
Responsible to provide support to Circle – Service Testing Team.
Perform basic troubleshooting to Identify, qualify/rectify, system / network jeopardy.
Manual provisioning of Orders for which automaton is not available. / Customized solution implementation.
provides complete hardware, software, Planning and troubleshooting services to those cisco customers
Good Knowledge and understanding of IP routing (BGP, OSPF), VLANs, Multicasting, VOIP, SNMP, SSH, IP / MPLS (L2 & L3 VPN), IPv6 and Command line Interface.
Certifications: Cisco CCNP,CCNA
Coordination with Core NOC or Vendor TAC for a resolution of identified problem
Good communication skills & knowledge on Enterprise solutions
Trouble Ticket (TT) Closure within timelines Escalation Management. Technical Support to team members for resolving complex issues L3 Support to Service Manager/Service Desk for Issue Resolutions Monitoring & contributing to improvement in Network Performance. Interface with cross-functional stakeholders within the organization Team Management
Education
Any BE/B.Tech or equivalent with specialization in either of the following – Electronics Engineering /Telecommunication Engineering /Computer Science / Computer Engineering
Experience
7 to 10 years hands on Experience. Cisco TAC Support with strong knowledge in Cisco Wi-Fi E2E management with CWNA, CWAP, CWNE, CCIE Wireless are a plus given we are looking for someone familiar with Cisco Wi-Fi infrastructure.
wi fi support .
Job Type: Full-time
Salary: ₹800,000.00 – ₹1,200,000.00 per year
Schedule:
Ability to commute/relocate:
Education:
Experience:
License/Certification:
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