Responsibilities:
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Act as an intermediary between the business users and technology team for implementing the suite of operational risk management applications
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Analyze the requirements and translate the requirements into user stories in Jira tool and get it approved
Support system change processes from requirements through implementation and provide input based on analysis of information
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Has the ability to operate with a limited level of direct supervision.
Acts as SME to senior stakeholders and /or other team members.
Support in all the phases of Software Development Life Cycle (SDLC) and ensure that the requirements are implemented as per the business requirements
Interact/work with developers and quality analysts based in different locations and ensure that they understood the business/system requirements well as well as address their queries
Collaborate with professional UI/UX designers in finalizing the wireframes
Recommend appropriate innovative technology solutions/enhancements to currents systems by analyzing the business process and systems
Responsible for reviewing and approving the system integrations testing test scenarios/cases
Gain an in-depth understanding in operational risk systems/process and utilize the knowledge to solve the problems
Adopt Agile practices
Development Value:
Excellent opportunity to learn up to date Operational Risk and its methodologies for a large bank
Opportunity to move horizontally in other areas within Risk and Finance
Opportunity to work on Citi (firm) level initiatives like Citi Risk & Controls
Experience/knowledge:
Minimum 6 years of IT business analysis experience in financial technology projects
Experience in working on a large-scale global project
Basic knowledge in operational risk domain, preferably within banking or financial services
Experience in UI intensive Web Applications
Experience in working with UX team to prepare wireframes/prototypes for Application
Experience with agile methodology, especially writing user stories
Should be able to write basic to mid-level SQL queries
Strong interpersonal skills
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Education:
Bachelor’s degree (like B.E., B. Tech)
MBA degree preferred
BA/PO certifications like CBAP, CSPO, PSPO will be an added advantage, not mandatory
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
View the Pay Transparency Posting
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