Troubleshooting and resolving hardware, connection, printer and software issues reported to the Service Desk
Updating network applications as required
Well conversant with the data backup mechanism.
Troubleshooting and resolving all problems encountered with hardware and software. Escalating requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
Installation and configuration of operating systems to agreed standards.
To installation and configuration of software to agreed standards.
Assistance in the compilation and maintenance of an accurate inventory of hardware and software.
Assistance in the compilation of the Support Centre’s technical documentation, guidelines and Procedures and ensure they are disseminated to users.
Performing routine server monitoring and performance benchmarking.
Monitoring and removing viruses, spywares, and other non-authorized soft wares.
Completing special projects as and when required and requested.Social & interpersonal competence
Process and method competence
Job Type: Full-time
Salary: ₹8,667.00 – ₹24,461.00 per month
Schedule:
Experience:
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+91 8718887161
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