Claranet Looking for Cloud & Systems Administrator at Remote Full Time

The role of the Cloud & Systems Administrator within the NSS team is to assist with the provisioning, support and maintenance of the IT assets used by NSS consulting and training functions. The role requires a combination of Windows and Linux Server Administration skills with a variety of software used by the penetration testers and trainers, including lab/exercise setups for training as well as research. These assets may be deployed in private or cloud infrastructure.

Duties and Responsibilities

Manage the team’s server infrastructure deployed on a privately hosted VMware ESX Server. Work alongside the current IT consultant who manages it for us and take charge of it in a planned manner.

Take charge of the team’s public cloud accounts that include AWS, Azure as well as GCP. Take charge of the infrastructure hosted therein and manage it effectively.

These assets include Operating systems, Security tools, VPN etc., that make up our training environments, internal systems and public assets.

Prepare/update the necessary documentation for the infrastructure.

Set up and manage lab infrastructure for training events. This may require work outside the usual hours.

Investigate and resolve technical issues.

Incident Management and Support. This may require work outside the usual hours.

Perform root cause analysis for errors and issues that occur with the systems being managed.

Coordinate with and support the consulting team with their infrastructure and software requirements.

Research into the options available for new functionality required in the future and recommend to the team as needed.

Provision and manage the infrastructure (including software) accordingly when needed.

Deploy updates and fixes to meet both operational and security requirements.

Build tools to improve/optimize current infrastructure.

Optimize cloud environments for AWS and others as needed.

Develop, and execute regular data backup strategies for critical resources.

About You

Essential

5+ years of relevant experience

Good experience in managing Linux and Windows systems in the cloud

Good experience in managing virtualized and containerized environments

Experience in managing public cloud environments, especially AWS

Experience with automation tools of Infrastructure / Configuration. Eg Ansible, Terraform

Experience in server hardening, and securely managing the above infrastructure

Experience in working for professional teams using hybrid/remote environments

Good time management skills, and a positive attitude

Ability to work under pressure

Possess excellent verbal and written communication skills

Desirable

Experience in managing privately hosted VMware ESX infrastructure

Experience in managing Azure and GCP environments

Experience in managing cloud-hosted Kubernetes clusters and related tools

Experience in managing CI/CD pipelines including Git, Jira and other related DevOps tools

Good understanding of ITIL best practices

About Us

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks and unified communications.

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of over £520 million, over 10,000 business customers, and more than 3,000 employees in ten countries.

Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds.

With 20+ years’ experience, Claranet has one of the most comprehensive network services portfolios in the UK underpinned by creative commercial solutions. From Cloud Connect services to large Wide Area Network solutions, Claranet is at the forefront of combining network, communications, cloud, and cybersecurity technologies.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us.

Claranet Cyber Security is a world class business unit within Claranet, giving customers access to market-leading information security services spanning cybersecurity training, consulting, and managed security services. Formed through the combined forces of NotSoSecure, the UK Security Business Unit (previously known as Sec-1), and units in France and Portugal.

NotSoSecure has a strong heritage of security training and penetration testing for leading worldwide brands, built on the quality of its technical team and excellent customer service. R&D remains core to maintaining and growing our capability, recently allowing us to claim considerable expertise in cloud security testing and in proactively driving the security of applications (including through ‘DevSecOps’ work). Built on the foundations of the NotSoSecure business, the Claranet Cyber Security operation in India provides services to Claranet customers all over the globe and we are planning on considerable expansion of both capability and capacity in the coming years.