The Member of Business Domain M&S globally ensures that in his / her area of responsibility, applications are designed, built and implemented efficient and with highest quality along the requirements
of Clariant business. Projects within the Sub-Domain scope have to be run or supported with an End to End responsibility. The job holder has broad expertise in his/her
Responsibilities
Ensure effective support of global services
Contribute to global IT application development ensuring resource available in coordination with line manager.
Supports development, monitors working results and takes corrective action when indicated
Supports planning and monitoring of development, project progress against targeted deliverables
Support release upgrades and application life cycle maintenance
Increase of efficiency & effectiveness
Is responsible to apply global standards, policies and guidelines
Indicates that own and team skill profiles meet the requirements in alignment with line management
Actively contributes to continuous improvement in M&S solutions project method and tool
Write and maintain Training & Help Desk documentation within the IT Service Management for future reference
Ensure effective support of global services
Provide global application maintenance services to internal users on Domain supported applications
Troubleshoot and resolve incidents for Domain applications
People Management
Ensures with continuous personnel development self-monitoring that the skill requirements are met within team
Optimizes performance levels by goal alignment with line man. and corresponding target reviews
Ensures adequate collaboration and communication within his team, across teams and to Clariant customers
Globally supports other experts in scoping exercises, design, project and program planning
Requirements
Education:
University degree or certified education in area of expertise
Business experience:
Good process and development knowledge for at least 3 years
General overview on implementation subjects and interdependencies
Good support and teamwork skills with the ability to deliver high quality results under time pressure
Good interpersonal, intercultural, communication skills
Minimum 3 years’ experience in Clariant’s enterprise organization and the Business Applications (WINS/non-SAP)
Good customer focus being aware of demand. Open minded in case of conflicts, as well as disciplined and consequent in executing instructions from line management.
Able to solve problems systematically and analytically. Ability to separate and focus on instructed goals.
Clariant is a focused, sustainable and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 4.4 billion in sales for its continuing businesses, harnessing the talents of its 14 000 employees across 50+ countries. Clariant’s portfolio is optimized for future growth, with a focus in three business areas: Care Chemicals, Catalysis and Natural Resources. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing an inspiring environment for courageous and determined minds are therefore key to reaching our goal. Join us and help create sustainable value through chemistry for customers all over the globe.
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