Provide end-user IT support
Document processes
Maintain knowledge base contents
Perform upkeeping of documentation, IT assets and ensuring policies are adhered to
Develop and integrate applications
User administration and access control
Install/configure/diagnose IT equipment/software including but not limited to Google Workspace, Office 365, computers, printers, network devices etc.
Innovate, develop, and transform manual processes/older digital technology with newer digital technology
Involved in leading or supporting various activities in the company’s digital transformation roadmap in the areas of productivity and systems
Requirements
Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent
At least 2 years of experience in providing end-user IT support
At least 2 years of work/hands-on experience with Javascript, JQuery, Python, Flask, Django
At least 2 years of work/hands-on experience with SQL and MySQL
At least 3 years of work experience in system analysis, integration and design
Experience with delivering in Agile, Scrum or DevOps and CI/CD knowledge
Be knowledgeable on enterprise IT infrastructure environments, eg ticketing processes, Service Management concepts and tools, infrastructure architecture, network concepts etc.
Strong analytical and problem-solving skills
Knowledge of Digital Transformation concept
IT Savvy and have interest in the latest technologies available in the market
Excellent interpersonal and communication skills
Ability to work under pressure in a fast-paced and rapidly changing environment
Ability to work independently and collaboratively as part of a global team
Work Experience
3-7 years
Industry
Cloud IT Company
Salary
620000
City
Chennai
State/Province
Tamil Nadu
Country
India
Zip/Postal Code
600041
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