As a Cloudreacher you’ll belong to a diverse and dynamic growing global community, playing an integral role in crafting an industry at the forefront of technological transformation – All whilst having plentiful opportunities to progress in your career.
We passionately believe that innovation is something that’s embodied. Our culture is key to who we are and what we can deliver. When we look ahead, we see a bright future filled with potential!
What will your role be?
The Service Desk Tech Lead role is responsible for leading a team of Service Desks Associates, providing coaching and guidance, and acting as a point of escalation for the team.
You will ensure that the Service Desk Associates’ day is planned and prioritised against important commitments, leading the training and upskilling of Service Desk Associates on standard operating procedures and processes and acting as a point of escalation for issues.
Key Responsibilities
What are we looking for?
Experience Required
What We Offer:
Becoming a Cloudreacher gives you much more than a job title. We reward your skills and expertise by delivering value back, through the Cloudy Deal:
Giving you flexibility: We’re open to you working how you want, where you want. You’ll feel immediately plugged in with a Macbook for the office and beyond, and BYOD allowance to help you stay connected.
Career Development: You’ll find constant opportunities to tackle new roles and grow with Cloudreach, as well as training, mentoring, and continuous feedback to boost your expertise and give you career-enhancing skills. Expand your mind through our excellent learning platforms (A Cloud Guru, Udemy, Atos University) as well as access to our Cloud-partner trainings, to become a fully-fledged Cloudreacher before you know it.
High Impact: We want you to make a personal impact: delivering results that help grow the business and make a difference to our customers, your colleagues, and your community. Job happiness at its best.
Culture & Engagement: We have a dynamic and inclusive working environment built for collaboration, flexibility, openness – and fun, with managers and team members who listen, engage, and empower your actions. We focus on being ‘culture add not culture fit’ where everyone can bring their whole authentic selves to work
Recharging your batteries: When you need time to recharge, our uncapped holiday allowance will do the trick. We also help take care of your mind and body through our health and wellness programmes, and sustain you throughout the day from our well-stocked office kitchens.
Connecting you: Whether it’s in our Pets slack channels, on Team socials or as part of a wider Hub event we bring everyone together to bond. Wherever, whenever and however – People are at the heart of everything we do.
We strive to remove barriers, eliminate discrimination, and ensure equal opportunity through our transparent recruitment process. We are open to all groups of people without regard to age, disability, marital status, gender identity, race, colour, sexual orientation, religion, military status, veteran status, or any other legally protected characteristic.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If you would like to request accommodation, or have any questions, please contact [email protected] – Your dedicated TA Partner will be happy to assist you.
Company Description Believe is above all a passion for music, tech, and digital marketing, shared by over 1,500 talented people...
Apply For This JobDear Candidate, We have Mega Drive for IT. IF you are interested for below positions share your CV with me....
Apply For This JobJob Requirement: We are hiring Field Engineer Cinema Theatres The candidate should have 1 to 3 years of experience in...
Apply For This JobJob Description Duties and Responsibilities:Accountable for delivering automation solutions leveraging Automation software (RPA, OCR, Artificial Intelligence, Cognitive, etc.) utilizing best...
Apply For This JobRequired Designation:* Business Development/Manager Marketing* Salary: -Negotiable Industry: -IT Industry/SAAS Based Qualification: Any Graduate/Post Graduate Degree in Btech/ MBA or...
Apply For This Jobgood english communication in writting and spoken . know about excel wrok , 1 year experience fresher also can apply...
Apply For This Job