CloudLyt Solution Looking for System Administrator (Linux/Windows/MAC OS) at Nagpur, Maharashtra Full Time

Candidate should be smartAddress user concerns regarding hardware, software and networkingGuide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Diagnose technical issues and solutions in logs

Follow up with clients to ensure their systems are functional

Help create technical documentation and manuals

provide excellent customer/ client experience,

Perform administrative support duties as required to meet specific operational objectives

Provide assistance and support to colleagues in IT-related matters

Setting up and configuring new laptops and desktops

Complete assigned task within a time frame

Take initiative and discuss with team.

Knowledge of Wi-Fi’s, Network Switches, Firewall, Router

Coordinate with vendor and ensure concern will be fix within 1 hour

Regular H/W monitoring and maintenance on both local and remote office

Ownership of hardware and software inventory & maintain end to end tracking.

Resolving technical problems within the facility through use of a ticket system and effectively communication with all stakeholders.

Create and maintain a concise documentation to lower the possibility of a repeat problem and Educate user so they can troubleshoot issue by itself and maintain within time frame.

Call logging, allocation, status updating in the IT helpdesk software and follow ITSM.

Ensuring customer satisfaction by responding to open tickets with in the SLA.

Good knowledge on troubleshooting of windows/Linux/Network related issues.

Attending the day to day calls and ensure closure at same.

Software and Hardware Troubleshooting

Windows/Linux/Network/Firewall/AntivirusJob Type: Full-timeSalary: INR22,000.00 – INR33,000.00 per monthSchedule:

Flexible shift

Education:
Bachelor’s (Preferred)

Experience:
total work: 3 years (Preferred)

Work Remotely:
No

Speak with the employer

+91 9741916066

Job Detail

Job Id

JD2166169

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Nagpur, Maharashtra, India

Education

Not mentioned

Experience

Year