Understanding issue description and troubleshooting of complex network and SD WAN based architectures and scenarios.
Understanding Complex Layer 1, Layer 2, Layer 3 network scenarios and providing solutions to various Global clients.
Monitoring multiple dashboards showing alerts and correlating different Data Points to understand problems and provide solutions.
Ability to lead small teams and achieve tasks like writing Root Cause Analysis, Data Consolidations, Equipment’s/ Software Service Migrations in a given time frame.
Following the problem and change management procedures to coordinate, solve and document the incidents.
Interacting with enterprise customers via Calls, Email and various other Meeting and messaging tools
Good to Have
Working/ Conceptual knowledge of TCP/IP, Layer 3 Routing, Layer 2 Switching, VLAN, BGP, QoS, network infrastructure, IPVPN, MPLS.
Working and troubleshooting knowledge of L2 Environments, VLAN’s, STP, Trunk Links, VTP, NAT and Routing Protocols.
Troubleshooting experience of complex ISP networks, ISP L2/L3 Support will be a plus.
Hands-on experience on multiple monitoring Tools like NOKIA, Cacti, Grafana, Alerta will be a plus.
Hands-on Experience on Routers like Cisco, Juniper, PaloAlto, Riverbed, Checkpoints, ASA and Virtualization environments (VMWare, Oracle Virtual Box) will be a plus.
Cloud Computing Knowledge and Certifications will be plus.
Certifications in Networking/ Juniper/ Palo Alto will be plus.
Excellent communications skills required (On phone/ Email).
Job Category: Systems Admin
Job Type: Full Time
Job Location: Gurugram Hyderabad Mohali (Chandigarh) Noida Pune
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