WINDOWS SYSTEM ADMIN LEVEL 3
Location: Jaipur
No. of Vacancies: 2
Experience: 1+ years
Windows System Admin Level 3 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment
Major Duties /Responsibilities: –
Treat all customers in a professional, respectful manner
Handling Technical support tickets from web hosting customers
Supporting the roll-out of new applications
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
Troubleshooting a variety of technical issues customers are having with their web hosting services
Prioritizing and managing many open Ticket at one time
Successfully completes other duties and projects as assigned.
Qualification, Knowledge, Skill & Abilities: –
Computer Knowledge, Good Communication, Preferably B.Tech.
Windows Certified Engineer Preferred
Willing to work in a 24*7 Environment
Experience with Hosting Control Panels (CPanel/WHM/Plesk)
Basic installation, server security, server monitoring
Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
Installation and modification of IIS, Bind, DNS, PHP, MySQL, Perl
Managing server Backup/Restore
Knowledge of Mail server, Migration
Application Management.
DNS Management
Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues
Confident and passionate
Organizational skills with the ability to multitask by talking, using technology and listening
Ability to troubleshoot web hosting and technical procedures as needed
Dependable to be at work during assigned shifts and to complete work as expected.
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.73 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 6378539290
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