Cloudy Wave Technology Looking for Technical Support Engineer at Pimpri, Pune, Maharashtra Full Time

.( Technical Support Engineer)*

Act as the initial point of contact for all computer and system related concerns from clients or other employees

Assist management in creating training materials pertaining to computer troubleshooting and usage

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Maintain a working log detailing all required system updates, as well as the date of completion

Attend in-person meetings with clients to analyze, troubleshoot and diagnose problems.

Qualifications for Technical Support Engineer

A bachelor’s degree in computer science or related technology field is preferred

Excellent English Communications Verbal / written.

Experience in Technical Mail communications.

Industry-specific certification in relevant computer languages or software may be required

1-3 years of relevant experience in a customer focused position involving technical knowledge of a company’ s products and services

Professional written and interpersonal skills are essential when communicating with customers and clients

Ability to prioritize and manage several milestones and projects efficiently.

Extensive experience working with different operating systems including Windows and Mac

Accept constructive criticism and customer feedback regarding their experience with software or IT services

Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

Job Type- Full Time(Permanent)

Salary up to -4.5LPA(Based on Experience)

Immediate Joining Preferred

• Job Types: Full-time, Regular / PermanentSalary: INR239,359.00 – INR681,150.00 per yearSchedule:

Day shift

Ability to commute/relocate:
Pimpri, Pune – 411033, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Bachelor’s (Preferred)

Experience:
Technical support: 1 year (Preferred)

total work: 1 year (Preferred)

Language:
English (Preferred)

Expected Start Date: 02/02/2022

Job Detail

Job Id

JD2314049

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Pimpri, Maharashtra, India

Education

Not mentioned

Experience

Year