1.Engineer will be responsible to take care of DL-1 support to 10-12 store locations by personally visiting on rotational basis as per central team instructions to attend tickets which are not possible remotely.
2.DL-1 Support includes Desktop, Laptop, Printer/Scanner, L-1 Network, L-1 Server & POS counter devices L-1 support including OS & basic software installations.
3.Required technical support with SOPs will be provided to the Engineer by central RIM team as when required.
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