Codiant A Yash Technologies Company Looking for Director- IT Sales and CRM at Indore, Madhya Pradesh Full Time

A Director of Sales & Client Relations is a professional who manages and oversees the sales operations in an organization. You will be responsible for designing plans to meet targets, developing relationships with clients/customers, and evaluating costs for selling products and services.

Job brief

We are looking for a high-performing Director of Sales & Client Relationships. The successful candidate will meet our customer acquisition and revenue growth objectives. To create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

Responsibilities

Own and hit/exceed annual sales targets all over the globe through various channels (Bidding portals / Social Networking / IT Trade shows & events)

Develop and execute strategic plan to achieve sales targets and expand our customer base

Build and maintain strong, long-lasting customer relationships

Partner with customers to understand their business needs and objectives

Effectively communicate the value proposition through proposals and presentations

Understand category-specific landscapes and trends

Reporting on forces that shift tactical budgets and strategic direction of accounts

Create plans to address clients’ business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Set sales and revenue targets and work diligently to meet them

Collaborate with internal teams (e.g. sales, software developers, senior management) to address customers needs

Requirements

Requirements and skills

Previous experience as a sales manager or sales and marketing director / client relationship manager

Ability to communicate, present and influence all levels of the organization

Proven ability to drive the sales process from plan to close

Proven ability to articulate the distinct aspects of products and services

Proven ability to position products against competitors

Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions

A customer-oriented attitude

Problem-solving aptitude

Excellent listening, negotiation and presentation skills

Excellent verbal and written communications skills

Any graduate with logical abilities

Experience Required: 15-20 years of experience in IT/ITES organization.