Codvo.ai Looking for IT Support & Security Admin at Pune, Maharashtra Full Time

Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.

Basic Qualifications

Bachelor’s degree or equivalent.

Experience in supporting end-user hardware equipment’s like Desktop, laptops, Printers and scanners.

Experience in supporting Windows operating system and Client software like MS Office, VPN, GSuite, Azure AD, and Okta etc.

Good knowledge on networking concepts and basic troubleshooting.

Linux systems administration skills.

Strong troubleshooting skills of IT systems

Good written and verbal communication skills. Comfortable communicating in person and via phone/e-mail with peers, management, contractors and vendors.

Willingness to work flexible shifts and schedule including weekends, nights, and holidays.

Preferred Qualifications

1-3 years of experience in IT support.

Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals / Barcode scanners.

Experience troubleshooting and maintaining laser printers and zebra printers.

Experience in supporting Switches, WiFi, Routers & Firewall.

Inventory management skills.

Experience in supporting Apple Mac systems, Mac-OS and Linux systems.

Network +/ CCNA Certification or equivalent experience/knowledge.

A+ Certified or equivalent experience/knowledge.

Ability to manage multiple customer requests simultaneously.

Ability to prioritize work based on department and production objectives.

Willingness to relocate as business needs arise for career advancement opportunities.

Experience : 1-3 Years

Job Location : Remote

Work Timings : US shifts