Hands on experience in installation, maintenance and troubleshooting of software/hardware/network
Familiar with operating systems like Windows.
Understanding of OSI layer model, TCP/IP protocols, subnetting, VLANs
Hands on experience in LAN configuration, IP addressing and subnetting
Knowledge of Severs, Routers, Switches and Firewalls, Wireless access points
Knowledge in DNS, DHCP, Webservers (Apache, IIS)
Experience in managing email, anti-spam and virus protection
Maintain network security through proper configuration of VPN and Firewalls
Experience in VoIP implementation and support
Knowledge in hosting Internet/Intranet applications will be an advantage
Knowledge in database servers like MySQL, SQL Server will be an advantage
Designs and implements Network hardware & software, backup and recovery processes for business continuity, including disaster recovery.
Support 24/7 for all network issues required as and when required.
Communicates with timely updates on planned and unplanned network activities and publishes detailed technical report to the management.
Ability to communicate in an understandable, polite and friendly manner, both written and verbal
Keen interest in learning new technology
Ability to multi-task in a small business environment
Proficient in MS Office – Word, Excel, and PowerPoint
Documentation process and procedures
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