Colt Technology Services Looking for Technical lead, IT Infrastructure (Virtualization) at Gurgaon, Haryana Full Time

Job Description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role Profile

Role title:
Technical lead, IT Infrastructure (Virtualization)

Colt Level:
PT1 – Core

Function:
Technology & Security – Infrastructure & Testing

Reports to:
Manager, IT Infrastructure

Location:
GGN

Role purpose

This position is part of Indian team responsible for the support of a Virtualisation infrastructure along with VDI platform management. This role will provide hands-on 3rd level operational support for internal customers. The role requires flexibility to work on callout or weekend and occasional out of hours work. Ability and willingness to quickly learn new technology.

Key accountabilities

Managing IT Infrastructure process management operations activities.

Manage the dynamics, constantly searching for creative ways to elevate the capabilities of technology systems to meet operational needs.

Ensuring company policies and procedures are adhere.

Develop and maintain relationships with stakeholders across other business functions.

Address customer issues, incident and Problem Management.

Develop relationships with internal stakeholders, external partners to assess their technology, support, and security needs.

Coordination with other teams for operational tasks.

Align for BAU and Project activities.

Flexible to perform On-Call, Out of office hours activities.

Other accountabilities

Self-driven and flexible with high motivation.

Track & monitor deliverables.

Participate in knowledge sharing sessions.

Define and track skilling program for team resources.

Lead initiative of automation within program/projects.

Co-own Automation target for your program/projects.

Provide mentoring to resources.

Ensure process compliance.

Vendor management.

Key performance indicators (financial and non-financial)

Ability to analyse complex problems, interpret operational needs and develop effective solutions

Ability to adopt and enable best practice in Virtualization administration.

Excellent communication skills, both written and verbal, including business writing skills.

Consultancy skills; influences and negotiates; customer-facing skills.

Communicates complex technical processes, mentors other team members.

Flexible approach and an ability to operate effectively with uncertainty and change

Completes time-bound tasks, meeting all agreed standards of delivery; multi-tasks effortlessly

Takes the initiative and works independently; must be self-motivated and energetic.

Ability to work well under pressure and meet tight deadlines

Willingness to accept new challenges and proactive in acquiring new technical skills.

Adherence to Colt’s Process

Relationships and key contacts

To have communication and contacts with Colt’s Internal teams like Application, Testing, Infra, SDWAN for BAU and Project deliverables.

Other Team Managers & Team Members – Windows, Messaging, Network , Storage , Unix , Security.

Engage with vendors like – VMware, Cisco, HP & Dell etc.

Good problem solving and collaborating attitude with wider teams.

Role specific requirements

Skills & Experience

In depth Technical knowledge of VMware Virtualization platform.

Understanding and Technical knowledge of Windows, Cisco UCS, vSphere, vSAN, NSX, DNS, DHCP, vRA, vROPS.

VMware ESXi Management and Troubleshooting.

Troubleshooting Hardware and Operating system related issues.

Experience in backup and recovery of Virtual machines and virtual servers

Strong knowledge of PowerShell, PowerCli scripting for automation.

Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers.

Advanced understanding of vSphere platform management, deployment and design.

Hands on experience of Cisco UCS configuration, deployment, firmware upgrade.

Experience installing/provisioning all UCS domain components, including fabric interconnects, chassis, blades, service profiles, pools, policies, templates, and firmware

Hands on experience of VMware patching process using Update Manager and CLI tools.

Good understanding & working knowledge on Linux and Microsoft OS.

Experience using a ticket management system for work prioritization and daily workload management

Knowledge in containerization technologies.

Minimum of 10 + years of relevant work experience

Qualifications

Bachelor of Science or Engineering (computer science, IT pref.) or equivalent

VMware Certifications

ITIL Certification

Microsoft Certifications (optional)

Behaviours

Customer First – You put the customer at the centre of everything you do (You Care, are Professional and you Keep it simple)

Accountability – You are responsible to deliver to our commitments (You are transparent, you take ownership and demonstrate initiative)

Transformational – You embrace the need for Colt to change the way we do things to grow (You are resilient, you challenge and have an appetite for Risk)

Outcome Focused – You focus on the result we want to achieve, while engaging others to do so demonstrating high levels of collaboration, vision and reflection.

Others

Is aware of

Be aware of colt information security, business continuity, quality and other ISO or equivalent policies/ industry standards and discharge duties against them as appropriate.

Identify risks related to process and information security and treat/ mitigate the same as appropriate

What we offer: Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:
Flexible working and relaxed dress code

Two days annually to spend on volunteering opportunities

Access to Online-learning Platform

Business mentoring

option of parking slots in the Colt Campus

lunch vouchers

Job Detail

Job Id

JD2104950

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Gurgaon, Haryana, India

Education

Not mentioned

Experience

Year