Roles and Responsibilities:
Install and maintain Mac & PCs, wireless networks and peripheral devices (such as printers, scanners) related to desktop infrastructure, in accordance with department standards.
Install softwares like Photoshop, Illustrator, Java, Adobe, etc. and set up firewall.
Identify, log and resolve technical problems with software applications or network systems
Ensure all the desktop computer systems are working properly.
Troubleshoot any problems regarding software and hardware computer support.
Requirements:
Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.
Exceptional knowledge of working with Windows/ Linux and Mac OS systems.
Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc.
Proficient knowledge of antivirus software.
Good problem-solving and multitasking skills.
Good Understanding of Computer Support and Troubleshooting.
Must have basic server knowledge
Job Type: Full-time
Salary: ₹250,000.00 – ₹400,000.00 per year
Schedule:
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