Job Title: Analyst, IT Network
Location: Hyderabad/Goa
Position Summary:
Develop, plan, implement, document, and administer network technologies supporting global data, voice, and video services and solutions to company users and authorized third parties. This includes developing, maintaining, administering, supporting, and optimizing the network infrastructure and any supporting systems. This role will also be responsible for tracking, detailing, and remediating network infrastructure-related issues assigned through the Incident and Change Management processes.
Duties & Responsibilities
Manage project initiatives, create project and implementation plans. Communicate with and coordinate internal and external project resources as needed.
Manage implementation of networking solutions as assigned.
Work with IT and business stakeholders to understand needs and implement solutions based on defined requirements.
Use defined processes to manage all change management activities associated with the network infrastructure including communications, approvals, procedural documentation, and production acceptance.
Assist with root cause analysis, troubleshooting and remediation of network events as assigned and conduct all necessary follow-up actions based on assignments.
Coordinate resolution efforts and prepare reports of findings.
Develop and maintain a thorough understanding of WAN/LAN networking basics, protocols, and best practices (i.e. DNS, Routing, NAT, web traffic, and email traffic).
Work closely with other team members to meet team goals and improve processes.
Create network documentation and network standards documents as assigned.
Recommend changes to policies, procedures, and standards and ensures conformance with IT and Company objectives. Participate and assist in driving the knowledge management process.
Assists in the recommendation and acquisition of new solutions and equipment.
Assist in developing and enhancing cooperative interdepartmental and business relationships and communications.
Assists with establishing budgetary requirements for equipment and services
Takes personal responsibility for making meeting commitments and ensuring expected results are achieved.
Skills Required
A bachelor’s degree in information systems or a related field.
3+ years supporting implementation and support of LAN/WAN solutions.
Solid grasp of wireless solutions preferred.
Ruckus switching/wireless experience desired
Experience with load balancing solutions is preferred – F5 is a plus
Network certification (CCNA / CCNP) highly desired.
Networking protocol knowledges preferred (BGP, OSPF, GRE, HSRP/VRRP, SNMP, MPLS, QoS, DNS, etc).
Good interpersonal and teamwork skills to facilitate interactions with business clients and members of other technology teams
Ability to communicate, and present verbally and written English, with a high level of confidence and skill.
Experience with current networking trends in IT standards and principles.
Strong analytical and problem-solving skills.
Experience with packet capture, e.g., Wireshark, and log analysis products preferred
Excellent technical documentation skills
The ability to work under stress and to meet deadlines.
Commitment to keep up to date with IT trends and developments.
Member of the on call rotation may be required to be available 24-hours a day, seven days a week.
Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo
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