CommSouth Infocom Looking for Sr. Technical Support Engineer (IP-Voice /Call Recording/PABX) at Chennai, Tamil Nadu Full Time

Need a Lead for the technical support team

• Should be a graduate in related field.
• Good technical understanding and hands on experience of IP Switches/PBX’s. Preferably Cisco, Avaya, Alcatel.
• Experience in IP-Voice, Call Recording or Call Accounting applications

• 1-3 years of experience in handling and managing Networks/Network Security

• Cisco CCNA certified.
• Good English communication/written skills and Hindi is good to have.
• Should be capable of understanding and analysing technical problems in depth and troubleshoot.
• Communicate with internal team, vendors/partners and develop strong relationship by way of extending excellent support.
• Handle escalation calls and meet SLA guidelines.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

Supplemental pay types:

COVID-19 considerations:
All Government regulations are complied with

Ability to commute/relocate:

• Anna Nagar, Chennai – 600040, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 2 years (Required)
• total work: 3 years (Preferred)
• IP-Voice: 1 year (Required)