Location: Delhi, IN
Company: GMR Enterprises Pvt Ltd GMR Group
JOB PURPOSE
To Sustain IT Operations regarding communication systems as a part of Operations and Project Assignment; To ensure high system uptime availability for identified Airport IT Communication Systems To provide cost estimation and technical solutions for new projects requirements (SME) to optimize cost, quality and timely delivery of project.
Responsible to implement and manage Communication Systems packages like (TMRS, VHF, MPAS, IP Telephony, PAVA, MATV, Audio Visual) and explore new technologies in Communication domain.
ORGANISATION CHART
KEY ACCOUNTABILITIES
Technology & Operational support (Functional & Domain):
Projects Management / New Product evaluation:
Stakeholder Management:
Vendor Management
AMC / CMC
EXTERNAL INTERACTIONS
All Airlines & Concessionaires to understand their issues w.r.t IT & resolution of the same for overall improvement in service standards.
With Vendors to carry out the new projects & resolution of incidents on existing infra as & when required & for procurement of IT peripherals.
With all the ISP’s to enable them to serve the Concessionaires & Airlines better.
Govt Regulatory & IT Vendors.
INTERNAL INTERACTIONS
All End users to understand & resolve their issues w.r.t to requirement.
All the internal IT stakeholders (Package Managers) to facilitate the recovery of incident w.r.t package ASAP.
All the Department such as Electrical Maintenance & Civil, Terminal Operations, Finishers,
FMS & Security for better coordination in achieving IT deliverables.
IT helpdesk & Service Desk representatives to ensure timely closure of all the calls with respect to infra.
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
B. Tech/BE /MCA
Technical certification: IOT/DAS, but not mandatory.
Non – Tech Certification: PMP, ITIL framework knowledge but not mandatory.
RELEVANT EXPERIENCE
Total Experience of at least 5 – 8 years with at least 4 years in Networks & Communication
Working experience in Aviation industry would be add on, not mandatory.
COMPETENCIES
Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
Stakeholder Focus
Execution & Results
Teamwork & Interpersonal influence
Learning Ability
Airport -IT
IT Security
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