Connectwise LLP Hiring For Walk in drive on 23rd July – (10 am to 3 pm) for the role of Technical Support L1 – Automate at Pune at Mumbai ,  Full Time

No of positions 25

• Server level technical skills: server builds and administration, setup, and support, virtual environment administration
• Document partner interaction, troubleshooting, and results in a clear and concise manner
• Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem
• Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment
• Interact with partners and end-users to provide support via phone, ticket system, and chat and answer user inquiries regarding the system
• Meet posted metrics for performance
• Organized, detail-oriented, and self-motivated
• Ability to effectively communicate through phone, chat, and email is required
• Ability to work on multiple issues simultaneously in a fast-paced environment
• Ability to work within a team environment as well as work independently while maintaining a high level of efficiency.