ContactPoint 360 Looking for IT- SaaS Business Analyst – (Mid Level) at Bengaluru, Karnataka Full Time

Roles and Responsibilities:
Understand and study the subject, able to convert requirements into documents, and present them in front of the team.

Convert the requirement to user stories

Help design, document, and maintain system processes

Maintain and handle JIRA

Expertise to conduct technical impact and gap analysis, design, and research, working as part of a technical capability team.

Collaborate with diverse stakeholders (team, product owners, and testers) to analyze business needs, and develop and document both functional and non-functional specifications/stories.

Apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting and closing of gaps in acceptance and feasibility.

Work with the team and technical product owners to break down work into epics, features, and stories, and specify acceptance criteria, when working in agile teams, to enable the effective planning and delivery of work.

Provide subject matter expertise in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team.

Strong communication skills.

Data analysis is not preferred.

Desired Candidate Profile

Minimum of 2+years-experience as a business analyst with expertise to conduct technical impact and gap analysis, design, and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities

Knowledge of Workforce Management Systems/ERP/HRMS portals

Proficient in Agile framework / Scrum practices

Has the ability to facilitate discovery sessions across multiple teams

Proficient knowledge in tools like Adobe XD, Qlikview, RESTful API, Webix, JIRA, GIT

Must have the ability in representing Use case diagrams, Activity diagrams, User story creation and management, Wireframes, and Prototypes

Individual project handling and team handling experience is preferred.

Location: Bengaluru

Shift Timing: 05:30 PM to 02:30 AM